How do I return an item?
Thank you for shopping at maisonkinc.com
1. We want to you to be happy with your purchase. If you are not satisfied, please call or email us within 4 days of receiving your package for a return authorization.
2. Damage claims must be reported within 4 days by telephone or e-mail. Customers must keep all original packing material/boxes in order to process claims.
Returns must be made within 7 days of authorization approval. Proof of purchase is required for all returns. When an item is returned, it will be inspected and exchanges, refunds, or credits will be issued for the merchandise only. Shipping charges are non-refundable with the exception of damaged or defective merchandise. Restocking fees may apply.
Email firstname.lastname@example.org for return authorization. Unauthorized returns will not be accepted. We will credit your charge account within 7 days of receiving the returned item. Gift cards are redeemable for merchandise only and may not be redeemed for cash.
Send pre-authorized returns via UPS to:
Maison K – Returns
1253 Coast Village Road
Santa Barbara, CA 93108
Contact Customer Service at:
Phone: (805) 969-1676